PoM are committed to respecting your privacy. This Privacy Policy applies to information we collect about you on our websites and anywhere else we interact with you. By using any of our web site or sharing your information with us, you are accepting and consenting to the practices described in this Privacy Policy.
PoM support and adhere to the guidelines and practices adopted by the Direct Marketing Association's Privacy Promise to American Consumers.
Collecting Information About You
Categories and types of Personal Information that's collected
We collect the following categories and types of personal information:
- Contact Information: your first and last name, postal address, email address, and phone number;
- Financial Information: credit card, debit card and bank account information;
- Geolocation data;
- Website activity: your browsing and click history, including information about how you navigate within our website and which elements of our services you use the most;
- Commercial information: products purchased or viewed on our website;
- Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences.
Categories of Use
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Transactional Purposes: We use your contact information, financial information, and commercial information to:
- Receive, process, confirm, send and track your order, subscription or registration;
- Communicate with you about your order, subscription or registration;
- Process any subscription or registration you make to one of our services; and
- Maintain your "Gift List" through your registry
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Analytical Purposes: We use your other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends and statistics.
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Marketing and Promotional Purposes: We use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:
- Inform you of our new products, services and offers;
- Provide you with targeted advertising;
- Run contests, promotions and sweepstakes,
- Provide you with other information from and about PoM including personalized marketing communications.
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Security and Fraud Prevention: We use your contact information, other identifying information, commercial information, financial information, geolocation data, internet activity and browsing history, and inferences to protect this website, our company, and others and to prevent fraud, theft and misconduct.
Sources of Personal Information
We collect information from the following sources:
We collect information directly from you. We collect contact and demographic information directly from you. We also collect payment information from you.
We collect your personal information from third parties, such as social media sites and data co-ops. We use the Google Maps service on our web sites and may use the Google Maps service, and other services, to collect geolocation data. We use this information to create greater ease of use in our checkout, including to suggest your shipping and billing address, or to help you find the closest store location. The Google Maps service is governed by Google's privacy policy located at www.google.com/policies/privacy. We may collect your identifying information from Facebook, in accordance with their terms of use and privacy policy. We purchase from and trade contact information, demographic information, commercial information, and internet and electronic activity with data co-ops and other third party data aggregators.
We collect Internet or other electronic activity passively using tools like browser cookies.
California Customer Privacy Rights
If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act ("CCPA Rights").
CCPA Rights Requests
Right to Know and Right to Deletion
You can request what personal information we have collected, used, disclosed, and sold in the preceding 12 months.
You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies:
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Transactional: to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you;
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Security: to detect data security incidents;
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Error Correction: to debug or repair any errors;
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Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or
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Internal Use: to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e. to improve our services).
Please note that if we delete your personal information, many of our services will not work the same. Some examples include, but are not limited to:
- Returns: We will not have the ability to look up your receipt or order in our system. In order to process a return or refund, we will require proof of purchase from the customer and if the customer is unable to provide proof of purchase, the transaction will be treated as an unreceipted return in accordance with our return policy.
- Customer Service: Our ability to handle customer service requests may be limited. We will not have the ability to look up prior orders or account information and may request proof of purchase in order to service your needs.
- Online Account & Shopping: Your online account will no longer exist. Your shopping cart items, order history, saved addresses, saved recipes and any other saved preferences in your online account will no longer be available.
- Recalls: We will no longer be able to contact you via email, regular mail, or phone about product recalls related to products you purchased, unless you provided your information to us by returning a product registration card attached to a durable infant product.
- Marketing Communications: We will no longer be able to provide you with any marketing communications directly from our family of brands, including personalized marketing communication such as information about new products, services and offers tailored to your interests.
- Opt Outs: Previous opt-out requests will not be saved.
