Our products are shipped within 2-3 Days using the following carriers: USPS, FedEx, UPS. To return your product, you should mail your product to: 8545 W Warm Springs rd, A4245, Las Vegas, NV 89113. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please contact us right away with any concerns about defective or damaged merchandise. We will happily fix the issue. Proof of purchase is required for all returns.
At POP OF MODERN, LLC, we take great pride in the quality of our merchandise. Our refund policy is 30 Days from delivery (for most items). Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please make sure to pack the item(s) up with care, if it is damaged upon return you will be denied the return or charged a fee. (If the package is damaged talk to the shipping company about damaged package and insurance coverage)
Several types of goods are exempt from being returned.
Ineligible Items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@popofmodern.com and send your item to: 8545 Warm Springs rd, A4245, Las Vegas, NV 89113
Ways To Return
Start An Online Return
Online returns are simple if you have your order number and billing zip code (or shipping zip code for gifted items). Pack your item(s) safely in the original box and packaging and use the provided UPS, USPS or Fedex label to ship your return. Depending on the reason for the return, you may be responsible for return shipping and processing costs. Please make sure to pack the item(s) up with care, if it is damaged upon return you will be denied the return or charged a fee.
Proof of Purchase
A valid proof of purchase is required to issue refunds or merchandise credit for eligible items. We will accept all of the following as proof of purchase:
You can request to cancel any order before it ships. Cancellation requests are not a guarantee, as our cancellation system will not allow items to be canceled once they are preparing for shipment. Contact us here
If you missed the window to cancel the order, you can always set up a return ahead of time, and then send the item back once it arrives. Please note, return shipping costs will apply!
